Business Email EtiquettePage Summary: More business email etiquette rules and tips.  As with everything else, the moment you are in contact with people, etiquette should be employed. Read the email etiquette guide below. Are There Proper Email Etiquette Rules?We all sometimes forget that people may not 100% get the entirety of our messages when we choose to email them rather than speak on the phone or in person. A large part of communication comes from our facial expressions, tone of voice, pace of words. Thus email manners are vital because there is a higher chance to misinterpret your online message. I've had countless of times where emails to me by my readers come off as rude and demanding but later they will write me a heartwarming email after I've replied to them. Thus, we need to apply extra politeness, respect and courtesies in email. Also, if I do not know a person very well, I tend to prefer to write in a formal way. Similarly, I would prefer a person write to me formally if she/he does not know me.  Business email etiquetteBusiness Email Etiquette TipsEmail has always been a big part of business the moment it premiered. Firstly be aware that though you are given an email address, you have a personal obligation to keep it professional because it bears the company's name. Therefore, always be professional and careful and remember that business email should not be used for frivolous correspondence.
The reason I say this is because it is very silly not to mention annoying to email silly things that can be done in an instant. Email is basically instant communication so many emails are sent off with a blast without much thought put into it. The reason for the above business email etiquette guide is to prevent your recipient from wasting time deleting useless emails, jokes they are not interested to hear, or download pictures they are not interested to see, or waste company's time by simply doing all those and figuring out what you are trying to say. Business email etiquetteDo You Know This About Business Email?Business email is private and confidential to the company only. In some employee contracts, it states that whatever information are in your business email is the rightful property of the company. In many business situations, employers have the right to and do scan and monitor company's email. Email in itself, whether business email or not may not be 100% confidential or private so avoid distributing important information like credit card phone numbers. The minute you are asked to leave the company, all contacts and information contained in those emails rightfully belong to theirs. With this in mind, you should employ discretion with your business email. Do not provide them with grounds to fire you because of business email abuse. Abusive conduct of email includes, mass forwarding of emails not related to work, questionable pictures and material on emails, offensive language used in an email, chain letters, in order words spamming and creating a nuisance with email. Email Manners - The Use of CC:Business Email etiquette: Always Include The Person Who First Introduced YouScenario One: Business Example This happened to my husband and I before. When my friend DL heard my husband worked with start up medical device companies, he wanted 'in' along with his group of investor friends. I made the introduction, and there was a video conference call between two countries, namely Colin and his main partner K (who owned the intellectual property rights) and this guy DL. After a while months rolled along, DL used the contact he established through us and emailed directly K leaving Colin entirely out of it. That was plain rude and may be seen as a "undercutting" of so to speak of a 'middleman'. Perhaps that is what he thinks Colin is, simply a middle man. K was very gracious and added Colin into CC: in his response, and also forwarding the initial email. To be honest, i think DL should be embarrassed. Scenario Two: Personal Example A very distant friend of mine, LS had just gotten out of a relationship and was feeling lonely. I invited her to come along on a trip with my usual bunch of friends. Our trip was already 75% planned out and we just sent group emails to aid discussion and work out the details of our itinerary. I didn't want to be the middle man of the email communication, so I suggested she should be added into the group emails. And from there on, the minute she was included in emails, she started to take over 'the planning'. She decided who was the most influential and attempted to 'change plans' by suggesting we do something else and left me out of it. She has met my husband once and included him because it seems like she thinks he has the final say and my opinion did not matter. The strange thing is all of u simply replied to group emails but she decided to go behind our backs and talk to the few who seemed "leaders" of the affair. I find that very rude. All in all, as the saying goes, employ consideration for one and another and I think this is a reflection of a person's character. You might also be interested in: Business Meal Etiquette Return to the top of Business email etiquette
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